Refund policy
You may return eligible items within 14 days of receiving your order for a refund of the merchandise value. An original receipt or gift receipt is required.
At this time, returns are accepted only for orders shipped within the United States. International orders are not eligible for return unless the item arrives damaged, defective, or incorrect.
For eligible U.S. returns, we will provide a prepaid return shipping label. If the return is due to an error on our part or a defective product, there is no charge for return shipping. For all other eligible returns, the cost of the prepaid return label may be deducted from your refund.
All returned merchandise will be inspected when it arrives at our returns facility. Items must be returned in their original condition and must not show signs of damage, use, or wear.
If your return is the result of an error on our part or a defective product, we will refund the full merchandise value and any original shipping charges.
Items returned with signs of damage, wear, or use that were not present when the item was received are not eligible for a refund.
Applicable taxes associated with the refunded merchandise will also be refunded.
Once your return has been received and inspected, approved refunds will be issued within 7 business days. You will receive an email confirmation when your refund has been processed.
Depending on your bank or credit card provider, it may take up to 5 additional business days for the refund to appear on your account.
If you have questions about a return or are not satisfied with your purchase, please contact us through our Contact Us form. We aim to respond within 24 hours.
